uijl Casino Privacy Policy

1. Who We Are

This Privacy Policy applies to uijl ("uijl," "we," "us," or "our"), the operator of the online gaming platform accessible at uijl.app (the "Platform"). uijl is the data controller responsible for the personal data of players and visitors who access or use the Platform.

We are committed to protecting the privacy and security of all individuals whose personal data we process. This Privacy Policy describes our practices in relation to the collection, use, storage, disclosure, and protection of personal data in connection with the Platform and our services.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices as described herein, you should not use the Platform.

2. Data We Collect

uijl collects personal data that you provide directly, data generated through your use of the Platform, and data obtained from third-party sources where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and gender;
• Residential address (including barangay, city, and province for Philippine-based players);
• Email address and mobile number;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, driver's license, PhilSys national ID) submitted for KYC verification.

2.2 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account, BPI or BDO account details, Metrobank account information);
• Transaction history, including deposits, withdrawals, and bonus credits;
• Source of funds documentation where required for compliance purposes.

2.3 Gaming & Usage Data

• Game history, session duration, wagering activity, and win/loss records;
• Responsible gaming tool usage, including deposit limits and self-exclusion requests;
• Customer support interactions, including live chat transcripts and support ticket records.

2.4 Technical Data

• IP address, device type, operating system, and browser type;
• Geolocation data (country and region level) derived from IP address;
• Cookie identifiers and session tokens (see Section 6 for details).

3. How We Use Your Data

uijl processes your personal data for the following purposes:

3.1 Account Management & Service Delivery. To create and manage your uijl account, verify your identity, process deposits and withdrawals, and provide access to games and Platform features.

3.2 Legal & Regulatory Compliance. To fulfill our obligations under applicable Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and reporting requirements to relevant regulatory authorities.

3.3 Fraud Prevention & Security. To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the Platform.

3.4 Responsible Gaming. To monitor gaming activity for indicators of problem gambling, enforce responsible gaming tools requested by players, and comply with self-exclusion obligations.

3.5 Customer Support. To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 live chat support team.

3.6 Marketing & Promotions. Where you have provided consent, to send you promotional offers, bonus notifications, and news about uijl via email or SMS. You may withdraw consent at any time.

3.7 Platform Improvement. To analyze usage patterns, improve Platform performance, and develop new features and game offerings tailored to the preferences of Filipino players.

4. Legal Basis for Processing

uijl processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations:

• Contractual Necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with applicable laws, including AML, KYC, and regulatory reporting obligations;
• Legitimate Interests: Processing for fraud prevention, Platform security, and service improvement, where our interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Sharing Your Data

5.1 Service Providers. uijl shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, game software suppliers, and cloud infrastructure providers. All service providers are contractually required to process data only on uijl's instructions and to maintain appropriate security standards.

5.2 Regulatory Authorities. uijl may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required by law, court order, or regulatory direction.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of uijl's business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

5.4 No Sale of Data. uijl does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.

6. Cookies & Tracking Technologies

6.1 What We Use. uijl uses cookies, web beacons, and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyze Platform usage.

6.2 Types of Cookies. The Platform uses the following categories of cookies:

• Essential Cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve performance and user experience.

6.3 Managing Cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality. uijl does not use third-party advertising cookies or cross-site tracking technologies.

7. Data Security

uijl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication requirements for administrative access to data systems.

While uijl takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, uijl will notify affected players and relevant authorities in accordance with applicable law.

8. Data Retention

uijl retains personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• KYC Documents: Retained for the period required by applicable Philippine regulations, typically five (5) years from account closure;
• Support Records: Retained for three (3) years from the date of the interaction;
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with uijl's data disposal procedures.

9. Your Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by uijl:

• Right to Access: Request a copy of the personal data uijl holds about you;
• Right to Rectification: Request correction of inaccurate or incomplete personal data;
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format;
• Right to Withdraw Consent: Withdraw consent to marketing communications at any time without affecting prior processing.

To exercise any of these rights, please contact uijl's support team via live chat. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The uijl Platform is strictly intended for individuals aged 21 years and above. uijl does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and take appropriate action in accordance with applicable regulations.

If you believe that a person under 21 has registered an account on the Platform, please notify us immediately via live chat so that we can take prompt action.

11. Policy Updates

uijl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will provide notice via the Platform or by email to your registered address prior to the changes taking effect.

The " Last updated" date at the top of this page indicates when the current version took effect. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or uijl's data practices, please contact our Data Privacy team through the following channel:

• Live Chat: Available 24/7 via the uijl Platform
• Email: [email protected]

We are committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.